Support
HolosAccent is built by a small team, and this address goes straight to us — no ticket queue, no bot on the other end. Write about anything: a sound that gets scored wrong, a subscription question, an idea for the app.
support@holosaccent.com
We usually reply within a day or two. If it's about billing or a missing score, a couple of details make the answer much faster.
What helps us help you
01Which app you're writing about — Android or iOS, or the Telegram bot — and the version if you know it.
02The phrase you were scoring and the sound that was flagged, if it's about a wrong score.
03For payment questions: the email on your Google or Apple account and roughly when the charge happened.
04What you expected to happen instead — feature requests especially. Concrete "I wish it did X" beats abstract "make it better".
Where to look first
Deletion requests go through the same address: we'll verify it's you and remove the account with all its data. For everything covered by GDPR there's also the GDPR compliance page.